80% of requests resolved
without an agent
Long queues, expensive call centers, and lost customers? AI agents answer routine questions in 12 seconds. 24/7, no holidays or sick leaves.
How AI Support Works
Flexible settings that allow replacing the entire first level (L1) of customer care.
Omnichannel
A single AI agent can instantly process requests from Telegram, WhatsApp, Email, and web chat.
Voice Agents
Inbound line 24/7. DMI bots sound almost like humans, react to intonations, and recognize any accents.
Smart Escalation
If a request is too complex or a VIP customer is angry, AI seamlessly transfers the chat to a human with full context.
50+ Languages
Support foreign markets without the need to hire native speakers. Automatic translation and localization on the fly.
Contact Centers of the Future.
According to global analysts, the implementation of language models and AI in support will save businesses $80 billion by 2026.
Average cost of processing one phone or text inquiry.
Cost of processing one complex inquiry using LLM.
Case: AI Support Agent
[ response time ]
[ L1 automation ]
[ budget savings ]
A large influx of requests during peak hours caused queues of up to 15 minutes, leading to a loss of 20% of customers.
Implemented an omnichannel AI agent that independently closes 80% of requests in text and voice 24/7.
Wait time reduced to 12 seconds, request processing cost decreased by 15 times, and customer satisfaction (CSAT) grew by 45%.
Ready to integrate AI
into your processes?
Submit a request, and our specialist will prepare a personalized presentation with an ROI calculation for your industry.